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Job description / Role
Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann's and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry's, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you'll be surrounded by inspiring leaders and supportive peers. Among them, you'll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we'll work to help you become a better you.
We are currently recruiting for a talented eCommerce Key Account Manager to join our growing team, on a day to day basis:
- You will be the expert on the e-account by building a formidable relationship to drive agreed business growth and turnover
- You will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share
- You will innovate and activate key launches, campaigns and collaborations with marketing and digital for impactful brand presence leading to business
- You will ensure right presence on brands across top skus to ensure discoverability, build customer experience through brand pages under eTailers and product page details and compelling reasons to drive purchase
- You will do market intelligence and competitive landscape mapping
- You will innovate presence and utility of tech and digital where relevant
- You will investigate/manage look into potential DTC opportunities
- You analyze partners in terms of development potential, profitability, sales revenues and you develop and implement the necessary plans of action.
- You build a sustainable relationship with existing accounts. Answering day to day client enquiries in a timely and professional manner.
- You analyze the results of the sales in depth to jointly develop new ways to optimize the performance of the accounts
- You gather cross-functional inputs, in order to determine company-wide opportunity values.
- You support the development of e-commerce and omni-channel strategies
Key Deliverables
- Business delivery of turnover and market share as agreed
- Onsite presence for top SKUs - availability and right presence
- Innovate and animate key launches through marketing and digital plans with e-tailers
Key Competencies
- Knowledge of FMCG, FMCG marketing specifically would be preferred
- Circa three years of experience in e-commerce and business development
- Understanding of digital and tech is key
- Analytical skills with good knowledge of Excel
- Proactive, flexible and adaptable to rapid change
- Hands-on mentality, not afraid to tackle administrative tasks in order to develop accounts
- Strong eye for detail
- Willingness to learn
- Creative thinker
Requirements
Key Relationships
- Internal Stakeholders - E-merchandising, sales planning, digital and brand marketing, supply chain, finance, global and regional ecommerce teams
- External Stakeholders - E-tailer buying and category teams, etailer marketing and content teams, supply chain and finance teams
If this sounds like a role that will offer you the next challenge in your career, please apply.
About the Company
Unilever is one of the leading FMCG company with 400 brands spanning 14 categories of home, personal care and foods products, no other company touches so many people's lives in so many different ways.
Our brand portfolio has made us leaders in every field in which we work. It ranges from much-loved world favourites including Lipton, Knorr, Dove and Omo, to trusted local brands such as Blue Band and Suave.
From comforting soups to warm a winter's day, to sensuous soaps that make you feel fabulous, our products help people get more out of life.
We're constantly enhancing our brands to deliver more intense, rewarding product experiences. We invest €1 billion every year in cutting edge research and development, and have five laboratories around the world that explore new thinking and techniques to help develop our products.