Energy And Data Analyst

Job description / Role

Make a difference: Your work will contribute to limiting the increase in global temperatures by helping businesses reduce carbon emissions and improve their sustainability.

Learn from industry-leading experts: We have cultivated some of best talent in the industry, allowing you to supercharge your career progression and learn from the best minds out there.

Work-life balance: No late finishes – keep your plans with friends and family.

Enhanced annual leave including additional time off in December (incentivised)

Hi, we're ClearVUE

ClearVUE. Business is a leading environmental and energy consultancy, driven by a commitment to data-driven net-zero strategies. Our mission involves collaborating with companies across diverse sectors to formulate and implement carbon reduction and energy efficiency strategies within the broader context of their ESG initiatives. Through advanced energy and carbon assessments, coupled with strategic planning and implementation services, supported by cutting-edge infrastructure technology, we’re pioneering revolutionary solutions to help businesses reduce their environmental impact incrementally.

What is the job about?

As an Energy Data Analyst, you will be responsible for assessing and troubleshooting technical issues around ClearVUE systems as well as providing timely feedback and support to clients with their Energy Analysis needs including ensuring that their systems are fully operational and accessible. The role will range from general queries to more technical and complex queries

What exactly will you do?

- Review Customer Data daily to ensure ClearVue systems are fully operational, and their data is being provided by their hardware to the software platform.
- To analyse Energy Data to establish if there are any issues contained therein.
- To work with internal and external stakeholders to best meet the needs of the clients and resolve their issues.
- Maintain accurate records of all client enquiries and resolutions.
- Update ClearVUE CRM/360 with progress reports to inform Energy & Sustainability Managers of updates.
- Manage Stock within ClearVUE ensuring sufficient are available for all client demand with orders in place to prevent insufficient items

- Minimum 3 Years within a Support Role
- Attention to detail and good problem-solving skills. Must be able to adapt quickly to changes made internally and by the suppliers
- Experience using Microsoft Office (Excel & Outlook is a must)
- Experience within the energy sector either in broker or supply
- Someone who remains calm under pressure
- Can work as part of a team but also on their own
- Positive attitude
- Advanced levels of resilience
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution

Bonus points

- Any recognised Customer Service Qualification.
- Experience in the Utilities/Energy industry

ClearVUE is an equal opportunities employer. We are committed to actively promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. A copy of our Diversity, Equity and Inclusion Policy is available on request.

About the Company

The vision of Global Procurement Group (GPG) is to drive a transformational change in global energy behaviour, helping companies decarbonise towards a greener, cleaner business landscape.

Our portfolio of businesses consists of energy consultancies Northern Gas and Power, NGP Americas, NGP Energia and Energies France. We have online energy price comparison sites BusinessEnergyQuotes.com and EnergieSupermarche.Fr, that serve the UK and French SME markets respectively. GPG is also the parent company of Energy Management and technology brands, ClearVUE Systems and NGP Websmart.