Engagement Associate

Job description / Role

Exciting Job Opportunity at TEC Business Centre FZE in Abu Dhabi, ADGM!

Position: Engagement Associate

Location: Abu Dhabi, ADGM

Company: TEC Business Centre FZE

Salary: As per market standards

Join our Local Operations Team as an Engagement Associate and represent The Executive Centre with excellence. Your role focuses on ensuring smooth daily operations and delivering exceptional client experiences. Success in this position hinges on strong interpersonal skills, meticulous attention to detail, and a customer-centric approach.

Key Responsibilities:

- Warmly welcome and assist clients and visitors
- Foster and maintain client relationships
- Oversee daily operational tasks to maintain service excellence
- Provide a superior customer experience
- Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients’ needs or queries
- Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tone
- Performs check in & check out process for all clients
- Conduct up-selling and cross-selling to maximize revenue

- Background in hospitality, real estate, or customer service
- Excellent communication and organizational skills
- Detail-oriented with a proactive mindset
- Professional, polished, and positive demeanor

Salary:
AED 5,000 to 8,000 per month inclusive of fixed allowances.
Additional benefits: Air Ticket, Medical Insurance and Annual Bonus

About the Company

The Executive Centre (TEC) is Asia’s premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 220+ Centres in 36 cities and 16 markets. It is the third largest serviced office business in Asia.

The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of its Members. Walking with Members through every milestone and achievement, The Executive Centre empowers ambitious professionals and organisations to succeed.

Privately owned and headquartered in Hong Kong, TEC provides first class Private and Shared Workspaces, Business Concierge Services, and Meeting & Events facilities to suit any business' needs.