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Job description / Role
As an Engagement Manager in the Services and Consulting Group, you will be responsible for managing or leading multiple Consulting, Professional and Managed Services ensuring on-time and on-budget delivery for clients by:
• Managing project teams including both internal and external resources in the design, development and delivery of client deliverables
• Leveraging business experience and acumen in identifying strategic alternatives and project approach to client questions
• Serving as key point of contact with client
• Providing follow-up with client after project deliverable has been completed to ensure client satisfaction.
• Ensuring clear communication throughout projects and within the team
• Supporting the development of intellectual property for use on future engagements
• Managing the process of proposal preparation and/or modifications including overall bid integrity
• Developing and/or elevating new business opportunities through the identification of follow-on work and new leads.
• Developing broader and deeper knowledge of consulting methodologies and pharmaceutical market through on the job experience and training
• Providing direction, advice and intellectual leadership to clients and delivery teams. Direct consulting teams through consistent participation in team meetings
• Providing high level input to, and ensures the development of, client reports and presentations and delivery of all or significant portions of findings to client
• Sharing subject matter expertise with others to elevate our capabilities to deliver world-class solutions for clients
• Leading adhoc work streams on critical people-related issues such as recruitment, learning and development
Requirements
• Demonstrable analytical, interpretative and problem-solving skills
• A strong academic track record including minimum Bachelor’s degree or equivalent and a relevant graduate qualification and 5-8 years professional experience in Consulting or Services
• Well-developed written and verbal communication skills including presentations, chairing meetings, workshop facilitation, business and report writing
• Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high quality outcomes
• Experience working in sizable/ multi-disciplined teams and leading staff
About the Company
Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.
The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.
We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.
Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.