Events Executive

Job description / Role

Summary

- To maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel as per Hyatt International Policies and Procedures.

- To have a good understanding of contribution margins for each product and work with respective heads of departments to maximize operating results.

- To assist in the achievement of MICE sales targets in terms of banquet covers and revenue as set by the Associate Director, Director of Events, and Director of Sales and Marketing.

- Submit monthly sales and entertainment schedule to the Associate Director, Director of Events.

- To work very closely with the convention service team to run events smoothly and professionally.

- To maintain a close working relationship with the client from the file handover to onsite liaison between hotel and organizer.

- To ensure that daily reports such as Banquet Event Orders (BEO) and change logs, group resumes, and daily events reports are distributed to the relevant departments on time.

Qualifications

- 2 years of experience in event planning or coordination within luxury hospitality or a 5-star hotel environment.

- Strong interpersonal, verbal, and written communication skills to interact with high-profile clients and internal teams.

- Skilled in managing multiple events simultaneously, from planning to execution, while maintaining attention to detail.

- Familiarity with event management software (e.g., Delphi, Opera, or similar), MS Office Suite, and digital event tools.

- A polished, customer-focused demeanor with the ability to anticipate client needs and exceed expectations under pressure.

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.