Executive Assistant

Marsh & McLennan Companies, Inc.

Abu Dhabi, UAE

Posted
Ref: PP000-26689

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Job description / Role

Job Type
Full Time

Job Location
Abu Dhabi, UAE

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Administration & Secretarial

Company Industry
Management Consulting

Company overview

Oliver Wyman is now looking to recruit an Executive Assistant to join our Middle East office and be part of our IMEA (India Middle East Africa) team. The role will be based out of the Abu Dhabi office.

Job overview

The provision of bilingual (English/Arabic) executive level administrative support to 1-3 Partner level consultants.

Key responsibilities

Business development:

Build relationships with clients and clients' executive assistants

Understand the business goals and objectives of each supported Partner and help to push them forward proactively

Lead the administrative support of RFPs/tender responses

Maintain and update current list of contacts and business activities in CRM database

Track and maintain sales activity/pipeline with each Partner

Proactively spot clients that haven't been called upon and/or who need follow up

Execute requested follow-up calls for client mailings

Assist the Marketing Department with the coordination of customized mailings

Prepare letters, proposals and other documents using Oliver Wyman formatting styles

Calendaring:

Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate

Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up

Assist with scheduling for complex projects as requested by the Partner and/or project team

Travel arrangement:

Coordinate travel and accommodation, book cars, rail tickets, etc.

Coordinate with mobility and HC to obtain relevant business visas/work permits

Develop understanding of Partner scheduling and travel preferences

Coordinate travel efficiently by grouping client meetings where possible

Daily administration:

Manage documents and project deliverables when requested

Notify staffing and Practice EAs of extensions/re-negotiations

Manage storage or disposal of confidential client information

Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary

Timesheet and expense reporting:

Prepare monthly timesheets for each assigned Partner

Prepare all expense reports and/or delegate to a team assistant when necessary

Request Purchase Orders (POs) as needed for relevant project teams

Team support:

Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners

Provide short-term coverage for Principals/Partners who may be in the midst of an EA assignment transition or who are new to the firm

Provide training and support to new EAs

Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team

Experience required

At least three years' experience working in a similar role. Experience in financial services, management consultancy and/or a professional services environment is a plus.

Technical skills

Advanced Word, PowerPoint, and Outlook skills; comfortable Excel skills

Creative problem solving

Knowledge of CRM systems (Microsoft Dynamics), Google Drive and SharePoint is a plus but not necessary

English and Arabic - required

Skills and attributes

Positive and proactive while still being collaborative

Highly organized and detail-oriented, yet operates well within a team as well as independently

Professional, tactful and able to engage with colleagues at all levels in the firm

Problem solver - able to work with other teams and staff members effectively to reach a viable solution and goal

Strong service focus - dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards

Excellent communicator and negotiator - able to deal effectively with people at all levels across a multicultural environment

Maturity, poise and judgment

Ability to maintain and respect confidentiality

Ability to think strategically and contribute to development of departmental model

One who takes constructive feedback in stride and incorporates feedback quickly

Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment

Ability to undertake projects and produce quality and timely results

Self-starter, strong initiative, confidence and ability to work with little guidance

Collaborative team player

Positive attitude, sense of fun, collegial and friendly

Ability to juggle several tasks at once, to prioritize and manage own time - not a clock watcher or someone who is unwilling to step outside their job description

Methodical, organized and excellent attention to detail

Flexible attitude: embraces change, hard-working, cost conscious and results driven

Committed to the company and adds to the life and culture of Oliver Wyman

About Oliver Wyman

Oliver Wyman, a business of Marsh McLennan, is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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