Executive Housekeeper

Job description / Role

Executive Housekeeper

As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional and memorable guests' experience. You will be in charge of the entire housekeeping team and with your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further, you will provide the team members with guidance and training, implement SOPs and ensure well maintained guest facilities.

You will be responsible for:

- Is responsible for the monthly and quarterly inventories of linen, cleaning and guest supplies.
- Checks that all handovers are completed at the end of every shift and all necessary information has been updated.
- Approves Operating orders insuring that they are within the budgetary constraints
- Approves FF&E orders as and when required.
- Maintains inventory of discarded FF&E items
- To maintain a record of Planned Preventive Maintenance cleaning work i.e. window cleaning, carpet shampooing, and mattress turning, bedspread cleaning, blanket cleaning and general rooms cleaning. To follow-up on all out of order rooms, To ensure correct distribution and control of master keys
- Prepare the Department annual operational budget and FF&E requirements.
- Ensuring that the department's operational and FF&E budgets are in line and costs are strictly controlled.
- Adheres and actively contributes to cost saving initiatives in the department.
- Is aware of and actively participates in the Hotels environmental policy and procedures.
- Maintain and control cost of guest's supplies, cleaning supplies, man hours in order to achieve monthly forecasted expenses.
- Issue purchase requests and approve store requisitions ensuring that departmental stocks are sufficient, but not exceeding requirement
- Controls the usage of guest amenities, cleaning chemicals, and linen ensuring that there is no misuse, wastage or over ordering.

Requirements

Your experience and skills include:

- Previous experience in a leadership role within a similar hotel brand or business
- Minimum 8 to 10 years of experience of which at least 2 to 3 years in a similar role.
- Previous or current experience in 4 or 5 star hotel property, managing a high room inventory (1000 plus key rooms)
- Strong Operational/Technical Knowledge .
- Passionate to grow and develop self and others
- Strong relator with ability to build relationships
- Strategic, creative and able to communicate effectively
- A proven leader who is able to inspire others
- Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
- Fully conversant with Opera and ADACO

You will live the brand by:

- Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
- Interacting in a positive way with all team members to ensure a memorable guest experience
- Fostering positive owner relations and maximizing performance

Your team and working environment:

Located along Sheikh Zayed Road in Barsha Heights right next to Dubai Internet City Metro Station. The hotel is nestled in the key business and commercial district of Dubai Media City, Dubai Knowledge Park and Dubai Internet City. Mercure Dubai Hotel offers a unique hospitality experience for business & leisure travelers and well as for long stays at an affordable price. Close proximity to Mall of the Emirates, Palm Jumeirah and major tourist attractions.

An elegant hotel with 1015 suites and apartments spread over 41 floors. Each contemporary room features floor to ceiling windows that have exceptional views of the city & skyline. For meetings, trainings and social events the hotel offers an extensive range of multi-functional meeting and event spaces.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.