F&B Administrative Assistant
Alpha Group (Alpha Flight Services UAE)
Job description / Role
As a F&B Admin Assistant, you are responsible for providing secretarial, clerical and support for not only F&B Manager but also general F&B operations. You are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
· Exercises administrative control and coordination of all F&B operations including staffing, training, scheduling, ordering, inventory control, meal and beverage pricing, and equipment and facility maintenance and cleaning.
· Ensures that F&B personnel consistently maintain a high level of quality service to restaurant and bar patrons, and prepares and conducts annual performance evaluations of F&B staff.
· Ensures that all F&B facilities and services meet or exceed all applicable health, sanitation, and/or safety requirements.
Assist with menu translation, design, and printing for all outlets and banquet.
· Assist with attendance management, leave applications, all data concerning in F&B department.
Assist other departments wherever necessary and maintain good working relationships.
· Assist F&B Operations when needed in delivering exceptional guest services.
· Maintain strictest confidentiality at all times on all matters.
Preferably, the candidate should be able to demonstrate the following capabilities and distinctions:
· Previous experience in similar role in F&B industry
· Minimum of two years experience in same role
· Knowledge of Food Hygiene Regulations
· Knowledge of F&B Operations
· Positive attitude
· Good communication skills both oral and written.
· Commitment to delivering high levels of customer service
· Excellent grooming standards
· Flexibility to respond to a range of different work situations
· Ability to work under pressure with attention to details
· Ability to work on your own or in teams
· Proficient with many computer programs such as MS Outlook, Word, Excel, PowerPoint.
About the Company
Making Travel Special is about knowing what customers want. We recognise that by serving our customers, we're also serving their customers. That's why we talk about the promises our customers make. In this way, we delight our customers and their passengers, even as we continue to challenge ourselves to become the most admired provider in the world.
We treat customers like they are our guests. And because they expect food to be good and wholesome, we maintain the highest global quality assurance standards. What's more, our teams of experienced, dedicated professionals go the extra mile to provide innovative, efficient and reliable services for every single one of them.
Over the years, we've become a global player. In the coming decades, we'll continue to transform our industry by staying true to our core values.