F&B Reservations Host

Job description / Role

Summary

F&B reservations host is responsible for managing all aspects of guest reservations, ensuring exceptional service and seamless communication between guests and operational teams. This role serves as the first point of contact for guests making reservations and contributes to a positive guest experience through efficient, courteous, and professional interactions.

Qualifications

• Ideally a relevant degree or diploma in hospitality or tourism management. Minimum 2 years' work experience in reservations, F&B host.
• Excellent verbal and written communication skills.
• Proficiency in reservation or POS systems.
• Strong organizational and multitasking abilities.
• High attention to detail and accuracy.

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.