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F&B Team Member

AccorHotels

Dubai, UAE

Ref: RP714-3275

Job description / Role

Employment: Full Time

Job Title

- Food & Beverage Team Member

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work.
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Handle guest requests in an efficient and courteous manner
- Full knowledge of venue layout/seats and offering over all complex to ensure guest is directed to best outlets for their needs, while not overcrowding any one outlet or section more than the order
- Monitor Guest satisfaction and assist team members to achieve guest highest expectations
- All telephone calls or reservation by phone must be answered promptly within 3 rings
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Requirements

What you will be doing:

- Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
- Handle, Serve guests efficiently, with flair and courteous manner
- To have a thorough understanding and knowledge of all food & beverage as well as allergens on items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
- Assist other team members to achieve greatness and cleanliness for the over whole cluster
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- Handling all cashier duties as assigned

Your experience and skills include:

- Great communication skills & a very good level of English
- Excellent at taking information from guests and convey information to chefs, clearly noting all guests requests and allergies if any.

Your team and working environment:

A wonderful new hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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