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Facilities Management Inspector

Emaar Properties

Dubai, UAE

Ref: QP173-11

Job description / Role

JOB DESCRIPTION

Job Purpose

The job holder is responsible for the day to day operations of the community through regular site inspections, coordinating and meetings with service providers, suppliers, and 3rd party contractors.

KEY ACCOUNTABILITIES

Facilities Management

- Ensures the overall well being of Downtown Dubai Master Community by conducting checks and assessing common areas regularly
- Carries out day and night site inspections based on a predefined schedule.
- Carries out cross audits key locations
- Participates in service provider performance audits
- Raising SR and Follow-ups on all highlighted site concerns until they are rectified
- Ensures subcontractors deliver services as per the service level agreement
- Checks cleaning and maintenance schedules and ensures services are being carried out and standards and being maintained
- Carries out a site verification of observations/issues that are closed out by the service providers.
- Recommends improvements and cost saving initiatives
- Ensures Mystery Shoppers reports are responded to and resolved as per agreed timelines
- Coordinates with relevant teams in case of an emergency, while escalating the same through established policies and processes.
- Raising PR for area improvement or rectifications of assets and follow-up with the supplier / contractor until the job is completed

3rd Party Plot Development

- Issuance of Notice of Violation to 3rd party contractor/developer for non-compliance
- Issuance of NOC and other related documents to 3rd party contractor/developer relevant to construction activates
- Updates 3rd party site construction status and violations to Customer Care or other Department upon enquiry

Coordination

- Coordinates with the site contractor/developer for closing of any site issues
- Coordinates with site consultant (Parsons) for 3rd party contractors' construction activates and record in the system on daily basis
- Coordination with Customer Care Department for 3rd Party NOC issuance.
- Coordination with all building management for meeting and closing of issues.

Administration:

- Maintains records of maintenance and prepares reports to management, as required.
- Maintains records of 3rd party plot contractor/developer NOCs, Invoices
- Review and approves permit to work documents issued by contractors.
- Raise Purchase Requests on the system and follow up with CS.
- Prepares detailed snagging report for Master Community and to propose/make action plan for rectification.
- Prepares report for the ongoing development in Master Community.
- Prepares Circulars for site issues related to 3rd party plot development.
- Prepares Circulars and mail to the all building management regarding community events and any site alterations.

Requirements

QUALIFICATIONS, EXPERIENCE & SKILLS

- University Degree

Experience:

- More than 3-4 years working experience, preferably in a similar industry

Skills:

- Expert and professional in all Microsoft office applications specifically for Word and Excel.
- Excellent English language skills required both written and communication, fluency in Arabic is added advantage.
- Sound knowledge in Microsoft office tools like Word, Excel, and PowerPoint etc.
- Working in software based FM like prolines, File net, Oracle, etc.
- Working knowledge in Presentation & reporting tools.
- Good organisational skills and forward planning ability.
- Ability to utilize available resources effectively and efficiently.
- Excellent Analytical Skills and Data Collection abilities
- Very Organised and Systematic
- Ability to maintain and retrieve records quickly and efficiently
- Ability and flexibility to adapt to change.
- Need to be an Out of Box thinker with an urge to improve and spirit to face new challenges

About the Company

Established in 1997, Emaar Properties is a Public Joint Stock Company listed on the Dubai Financial Market. A pioneering developer of integrated master-planned communities, Emaar Group has transformed the real estate sector in Dubai, United Arab Emirates.

Emaar Group is extending its expertise in developing master-planned communities internationally, and today, has a significant presence in several key global markets. Simultaneously, the company has developed competencies in hospitality & leisure, and shopping malls & retail.

Emaars world-class project development competencies are underlined by its iconic assets in Dubai and other international markets.

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