Field Interviewer - Female

Job description / Role

JOB SUMMARY (or PURPOSE):
To ensure all projects assigned to you are carried out accurately, within standard procedures, survey methodology, project timing/ specified instructions and in a professional manner.

KEY RESPONSIBLITIES:

TRAINING:
• To ensure all training material received (including the Interviewer Handbook, Nielsen Code of Conduct) is read and understood and any queries are discussed with your Supervisor.
• To understand the use of all support forms i.e. call/ contact sheets, project forms, timesheets, etc.

PROJECT:
• To interview respondents in a professional manner and record respondent information accurately
• Ensure you understand the requirements of each project assigned, in terms of the project questionnaire, survey method and support forms.
• Introduce yourself and Nielsen when contacting/ screening people for a project
• Read the questionnaire script as written
• Ensure all responses and outcomes recorded, are true and accurate
• Ensure your ID Badge is current and displayed at all times
• Project quotas are adhered to
• Ensure you understand all confidentiality and security requirements.
• Ensure at the end of an interview the closure is read as per the script and that respondents are left with a positive view of

GENERAL:
To ensure:
• Any concerns regarding training and/or project requirements are communicated to the Supervisor.
• Your dress code is appropriate for the interviewing environment.
• Time, expenses, km’s/ mileage claimed is true and accurate
• Any non project related queries, issues of concern are communicated to the Supervisor.
• The Supervisor receives feedback on any work related/ security incidents.
• To maintain a professional and courteous manner with Respondents.
• To foster honest, two-way communication between yourself and your Supervisor

Other:
• Working week: minimum 4 hours/ maximum 8 hours per day depending on the project requirements; maximum 6 days a week.
• Location: Specified interviewing location and/or office = CATI
• Full-time/ Part-time.
• Salary/ Hourly rate/ Piece rate.

Requirements

• Minimum 1 year experience in similar profile
• Good communication, people skills and a pleasant manner.
• An understanding of the interviewing process.
• Well organized and reliable.
• The ability to follow detailed instructions.
• Good command of the local language.
• Good command of the English language (verbal & written) would be an advantage.
• Methodical and accurate.
• Previous interviewing experience would be an advantage.
• CAPI: Computer literacy and accurate keyboard skills
• Arabic and Asian Nationals

About the Company

Transguard Workforce Solutions delivers Professional Contract Staffing (also known as Employee Outsourcing) within the UAE.

Our Workforce Solutions include:

• Delivering Sourcing and Recruitment Solutions for Clients in need of identifying Contract or temporary Staff.

• Providing a complete end to end Staffing Solution which includes Visa Sponsorship, HR Management, Employee Welfare & Payroll Services.

• Transitioning Contract Staff from other staffing providers to Transguard while remaining compliant with UAE Labour and Immigration Laws.

Transguard Workforce Solutions currently employ over 2000+ Staff from over 70 different nationalities. Across the Group, we payroll over 70,000 employees monthly.