Job closed
Ref: SP745-26
Job description / Role
Want to work with a progressive, forward thinking Company who will inspire you to be the best? 2024 is all about growth and sees a new office open in Dubai. We are looking for people who want to build a successful and rewarding career, as well as people who enjoy fun and getting involved in more than just the standard day to day.
What you'll be doing
- Respond to emails and manage the Billing inbox timely
- Deal with termination quotes & migration agreements.
- Resolve invoice queries from customers
- Chasing & updating customer outstanding payments.
- Assisting our Leasing team with checking and sending contracts for new customers
- Completing verbal agreements upon completion of the installation.
- Drive service; by going above and beyond with service to WOW everyone
- Communicate with customers and external suppliers
- Working hours will be Monday - Friday: 11am - 8pm
Requirements:
- Fluent English - verbal and written
- 1+ year minimum experience in customer service and administration
- Experience working with numbers and data
- Knowledge of the telecom industry or previous experience in technical support is beneficial
- Able to multitask and work in a fast paced, high pressure environment
- Analytical thinking combined with problem solving skills
- Have a proactive, outgoing and positive attitude
- Be highly organised and attention to detail
You can find out more about Yo via our websites and/or socials but if you think you could be our perfect match, get in touch!
Salary:
AED
5000
per month inclusive of fixed allowances.
About the Company
Yo Telecom is an award winning telecommunications provider that specialises in small to medium sized businesses. In such a competitive market where there are hundreds of service providers, Yo Telecom offer a fresh approach to help unify all suppliers into one simple, broken down, monthly bill.
Yo Telecom specialise in creating an unbeatable voice, data, mobile and telephony solution for business – whether that is home office based, or with 250 employees in 10 locations around the country. Our expert knowledge can make a great difference to business, helping increase efficiency, effectiveness and send productivity through the roof!
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