Fitness Centre Supervisor

Job description / Role

Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to 'Live the French way' and indulge in excellence.

Job Description

- Handling the day-to-day safety & operation of the Gym and tennis court areas including changing rooms (steam, sauna & lockers).
- To ensure that all Fitness daily tasks and procedures are in place.
- Be visible and accessible to the guest.
- Maintain strong relationship and goodwill with guests and members
- To check and maintain the equipment clean, tidy and in good condition.
- To report any damaged or missing items in the area to the manager for action and follow up.
- Handling the duty roster and training for the team.
- Responsible for the inventory, storage and maintenance.
- Knowledge with Gym equipment's is advantage.
- Knows how to handle hotel equipment maintenance and keep track of supplies
- Ensures that guest amenities in the Fitness, pool and beach areas are complete and up to standards.
- Has the administration skills for daily reports, email inquiries, complaints, finance and other department concern
- Good communication and customer service experience to attend guests requests courteously and promptly in the course of duty.
- To generate more gym membership and remain actively engaged with the existing members. Eg. Handling membership, selling & organizing.
- Work as a team to successfully build a good rapport and an opportunity to coach and improve their performance.
- Experienced to deal with partner and third party
- Computer literate in Microsoft application, Outlook and cashiering
- With strong and good leadership skills
- Good skills for supervising the team and reporting to managers.
- Trains team members and co-ordinate the monthly on the job training for the whole department.

- 1-2 years previous customer service experience
- Written communication and verbal skills
- Multi-tasking skills
- A positive and upbeat attitude
- Teamwork mentality

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.