Fitness Instructor

AccorHotels

Dubai, UAE

Ref: RP714-9811

Job description / Role

Employment: Full Time

- To provide safe working environment using appropriate materials, equipments and supplies.
- To properly use the telephone etiquette as per Sofitel standards.
- To attend to all guests approaching the Fitness Centre with inquiries or wanting to use the facilities, respecting the hotel standards and procedures.
- To offer a warm welcome to all guests and ensure that they enjoy their stay.
- To personally greet and escort the guests rather than pointing out directions.
- To respect the privacy of the guests and the confidentiality of the information.
- To manage any guest complaint in a professional manner, by resolving it, recording it and making sure the guest is satisfied.
- To call the supervisor or manager for advice in serious cases or if an approval is required.
- To share daily activity highlights with the supervisor and manager including internal and external guest opportunities.
- To be aware of and to report all guest comments or complaints.
- To be aware of all VIPs visiting or staying in the hotel.
- Implement Fitness programs & assessment procedures.
- To support the activities of the Fitness Centre Guest Service Officers.
- Participate in all trainings organized by Sofitel.

Requirements

- To daily follow the checklists.
- To report any equipment malfunction to the Assistant Manager and follow up accordingly.
- To assist in maintaining the gymnasium area (floor, mirrors, fitness machines, etc. )
- To regularly check the tennis court area to assist guests and ensure its orderliness.
- To comply and reinforce the safety regulations and procedures of the hotel.
- Assisting clients in all aspects regarding their exercise regimen with complete information about the appropriate exercises, proper execution, health advice and nutrition.
- To continuously maintain and service all equipments related or assigned to the department, as specified in equipment manuals.
- To be flexible with working hours.
- To project a positive and motivated attitude.
- To be fully conversant with first aid.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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CTO salaries in UAE

Average monthly compensation
AED 12,500

Breakdown available for industries, cities and years of experience