Fleet Sales Manager

Job description / Role

Job purpose:

To develop and implement the Ford & Lincoln fleet sales strategy and actions that will drive the achievement of the annual volume and financial budgets.

The role will directly oversee the fleet & corporate business in the Abu Dhabi, Dubai and Northern Emirates region.

Roles & responsibilities:

• Contribute to the development of the sales strategy and tactical plans to promote the fleet business within Al Tayer Motors & Premier Motors.
• Provide input on the division's budget requirements to the GM (Ford & Lincoln), and accordingly control expenses of the fleet department while ensuring it stays within its operating budget.
• Measure and control fleet support & marketing spends by sales channel to ensure sales targets are delivered in line with budget.
• Review and monitor the implementation of the fleet sales plan and results achieved on a regular basis. Make changes to the sales plan to adapt to unexpected changes in the business environment.
• Ensure proper implementation and adherence to the company pricing and stocking policies.
• Monitor sales & leasing contracts and ensure the commitments are respected by both parties during the year.
• Review all leads and enquiries with the fleet & leasing managers on a regular basis to maximise opportunities.
• Actively work with customers to prepare and complete the required Ford compliance documentation prior to submission to the GM (Ford & Lincoln) for approval to FMC.
• Participate in the monthly ordering meetings to ensure the correct models, specifications and features are submitted.
• Deal with critical problems and major customer complaints or issues that may be escalated from different regions and ensure prompt actions or decisions for a timely resolution.
• Liaise with appropriate internal stakeholders such as aftersales, parts, administration, marketing and finance to ensure effective cross functional teamwork.
• Ensure offer creation is properly prepared, valued, and generated for customers using the appropriate medium required.
• Establish and maintain a network of business contacts and relationships within the market to increase market awareness and obtain market/competitor intelligence and customer preference information to further develop and enhance fleet operations across Ford & Lincoln brands.
• Coordinate with customer experience and marketing department to increase customer contacts.
• Coordinate and work closely with the after sales department to provide solutions for vehicle problems.
• Review reports issued from Autoline periodically to monitor the performance of the business and the people.

Qualifications and experience:

• Bachelor's degree in relevant technical or business-related discipline, with tertiary qualification in sales.
• Minimum 10 years of experience in sales within the automotive sector, preferably in automotive fleet management.
• Strong understanding of regional market as well as international context.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving skills.
• Strong negotiation skills.
• Strong proficiency in Microsoft Office specifically Excel and PowerPoint.
• Preferably proficient in Autoline.
• Preferably native Arabic speakers.
• Required to commute across regions within the UAE.

About the Company

Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.

Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.