Floor Supervisor

Job description / Role

• Participates in the closing and opening of the restaurant and guarantees the respect of norms and procedures.
• Greets guests, presents menus, takes orders, relays to kitchen and bar staff and serves customers.
• Deals with customers for bill’s payment, gives advice to them, and handles their complaints.
• Supervises Waiters/Waitresses and delegates tasks.
• Participates in achieving the goals of the organization and the targets of the brand.
• Strictly follows up on the preparation techniques of the brand.

Requirements

• Technical degree in Food and Beverage or Hospitality Management.
• Minimum 3-4 years of experience in F&B operations, out of which 1 in a similar supervisory role.
• Fluency in English. Arabic is a major plus.
• Proficiency in MS Office.

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.