Food and Beverage Coordinator

Job description / Role

Hotel Overview:

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10 minute drive from Dubai International Airport.

Food and Beverage Coordinator

Passionate about the Food & Beverage, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. As a Food & Beverage Coordinator, you will efficiently coordinate the Departmental Communication and the organization in the Food & Beverage department.

What's in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Promote a helpful and professional image of the Food and Beverage Department to the client and give full co-operation to any costumer requiring assistance with a prompt, caring and helpful attitude
- Prioritize duties and perform accordingly, ensure Guest requirements and urgent correspondence is handled immediately with speed and efficiency
- Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required
- Prepare photocopies, courier services of documents and parcels for the hotel guests
- Procurement of office stationeries and coordination of maintenance for office facilities
- Maintain all business machines in the department
- Maintain an updated and efficient filing system of all of hard copy files as well as the shared drive for the Department
- Maintain an update calendar for the Food & beverage Manager and assist as requested
- To perform all secretariat duties, such as : dictating, Drafting, incoming and outgoing letters
- Computerization of all the Staff list. vacation plan, personnel references
- To keep confidential all sensitive issue ( staff, salary, warning, special project )
- Attends and participates in the formal training held by manpower or outlets in regard to Food and Beverage service standard quality expectation and future career development
- Coordinates functions and activities with other departments and other sections within the Food and Beverage Department
- Receiving and processing guest reservations as appropriate
- Receiving and processing guest / group inquires as appropriate
- Track, maintain stock and issue stock of F&B related collaterals in the department, report deficiencies
- Track, maintain stock and issue stock of F&B menu insets to sub departments, report deficiencies
- Track & spot check that guest prints used in the sub departments are maintained as per standards, report deficiencies
- Track and assure that department competition check records are up to date, report deficiencies
- Upkeep department internal auditing records (outlet self-audit)
- Maintain departmental colleague files
- Assist the team on floor in day to day operations if required.

Requirements

Your experience and skills include:

- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Experience in the field is a strong asset

Physical Aspects of Position (include but are not limited to):

- Constant standing and walking throughout shift
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps

Visa requirements:

Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo!

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.