Food and Beverage Intern

AccorHotels

Dubai, UAE

Ref: RP714-21440

Job description / Role

Employment: Full Time

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

- Assist in the day-to-day operations of the hotel's restaurants, bars, or banquet facilities.
- Support service teams in providing excellent guest experiences, from taking orders to serving food and beverages.
- Work alongside kitchen staff in preparation, plating, and presentation of meals in accordance with hotel standards.
- Observe and learn the process of inventory management, including stock rotation and supplies ordering.
- Interact with guests in a professional and courteous manner, ensuring their needs are met and responding to any special requests.
- Assist with guest inquiries, complaints, and ensure a positive dining experience.
- Help manage seating arrangements, reservations, and waitlists for dining areas.
- Observe and learn about food safety, hygiene, and sanitation standards.
- Ensure that all food and beverage served meets the hotel's quality standards.
- Monitor presentation and consistency of food, beverages, and service.
- Participate in training sessions to learn about service standards, hospitality practices, and food & beverage operations.
- Attend department meetings to discuss operational strategies, guest feedback, and industry trends.
- Assist in setting up and servicing events, including banquets, conferences, and private functions.
- Help with coordination between kitchen, service staff, and guests during events to ensure smooth operation.
- Work closely with the F&B team, including chefs, servers, bartenders, and supervisors, to ensure a cohesive and efficient working environment.
- Learn the roles of different team members and contribute to overall team performance.

Requirements:

- Currently enrolled in or recently graduated from a degree or diploma program in Hospitality Management, Culinary Arts, Business, or related fields.
- Previous experience in a restaurant or hotel setting is an advantage but not required.
- Excellent communication skills (both verbal and written).
- Strong attention to detail and a passion for providing high-quality guest service.
- Ability to work well under pressure in a fast-paced environment.
- Team-oriented with a positive attitude and willingness to learn.
- Flexibility and adaptability to various tasks and situations.
- Basic knowledge of food safety and hygiene practices (training will be provided if necessary).

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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