Food & Beverage Intern

Job description / Role

HOTEL OVERVIEW:

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids' Club.

SUMMARY OF RESPONSIBILITIES:

- Greets guests and presents them with the menu.
- Communicate to the guest and provide assistance with their queries.
- Work as a team to get all the job tasks completed in any given time.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to the guest with any additional request.
- Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the outlet.
- Must have some familiarity with basic cooking knowledge.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
- To take time and get to know the guests, and to be committed to service excellence
- To provide service that is sincere, warm and enthusiastic, ensuring guest satisfaction
- Flexible member of the department and willing to assist other members of the team when required
- Understand and adhere to the property's policies and procedures
- Perform miscellaneous job-related duties as assigned

Requirements

QUALIFICATIONS:

- Excellent communication skills in English, both written and verbal
- Ability to use computer and other related program
- Proactive and energetic with a positive 'can do' attitude
- Ability to multi-task with prioritization skills
- Should be able to meet deadlines consistently

VISA REQUIREMENTS:

Please note that you must be eligible to live and work in Dubai.

WHY WORK FOR ACCOR?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.