Food & Beverage Supervisor - The World Eatery

Job description / Role

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nestled on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment "Where life lives" and indulge in excellence.

The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club, and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

As a Food and Beverage Supervisor, your main purpose will be to oversee and coordinate daily operations, ensuring exceptional service and a memorable dining experience for our guests. The main duties include:

• Supervise and coordinate daily food and beverage operations, ensuring smooth and efficient service
• Lead and motivate the food and beverage team, providing training and support as needed
• Monitor staff performance and provide constructive feedback to promote professional development
• Maintain high standards of hygiene, health, and safety in all food and beverage areas
• Collaborate with the kitchen and bar teams to ensure timely and accurate order delivery
• Handle guest inquiries, concerns, and complaints in a professional and timely manner
• Assist in the development and implementation of service standards, policies, and procedures
• Conduct regular inspections of dining areas to ensure cleanliness and proper setup

Qualifications

• Proven experience as a Food and Beverage Supervisor or in a similar leadership role
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Thorough understanding of food and beverage service standards
• Ability to multitask and work well under pressure
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Proficiency in English; knowledge of additional languages is a plus

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.