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Job description / Role
• Understand and promote company services and products.
• Inform clients about new services and discounts.
• Achieve all pre-defined sales targets and KPIs within the set timelines.
• Promote and upsell all company services, instruments and products.
• Cross-sell services and products when appropriate.
• Ensure clients renew expiring packages and payment is collected before the last paid class of the existing package.
• Convert assessment students to regular students by selling services and products.
• Convince students to sign up for longer packages.
• Maintain all prospect and new and existing customer accounts by obtaining, recording and updating all customer personal and payment information using the CRM system. For example: Contact logs, student information etc.
• Use the CRM to schedule new and existing customers and students.
• Maximise teachers schedule and availability as per the scheduling policy.
• Inform the Head of Education when new teachers are required.
• Make adjustments or cancellations to students’ schedules, as required and as per cancellation policy.
• Meet all customer feedback/review targets. Submit a report on target achievements.
• Prepare any weekly and monthly reports as required and submit as per the deadline.
Salary:
AED
3,500 to 4,000
per month inclusive of fixed allowances.
Requirements
• Excellent English communication skills
• Excellent Sales Person
• Must have an experience in admin and any CRM portal
• Excellent selling, communication (fluent spoken and written English) and negotiation skills.
• Friendly and confident personality.
• Hands on experience with office equipment i.e. photocopiers, computers, printers etc.
• Provide a high level of customer service to both internal and external customers.
• Approachable and positive attitude.
• Ability to multi-task, prioritise and manage time effectively.
• Highly motivated and sales target driven with a proven track record in sales.
About the Company
Our music school in Dubai offers music classes and dance instructions to more than 50,000 students. Melodica music schools in Dubai provide a motivating environment where students can develop new skills and express their creativity. We incorporate advanced technology & engagement in our music lessons, making us the best music school in Dubai. Our music classes range from beginner to advance in vocals and instrumentals.
The faculty at Melodica Music institute in Dubai is made up of accomplished musicians and dance instructors. In addition, our Music institute proudly conducts music concerts and dance events in Dubai and other cities in the UAE. Enroll in our music school in Dubai, Abu Dhabi & Sharjah to get goal-oriented music classes - the best music school near me in your city.