Front Office Executive (Female)

Job description / Role

Job Summary:

We are looking for a female Front Office Executive with prior clinic or healthcare front office/reception experience in the UAE. The candidate must have knowledge of medical insurance processes, coding, and billing. She will be the first point of contact for patients and visitors, ensuring a professional, welcoming, and efficient reception experience.

Key Responsibilities:

• Greet and assist patients and visitors in a professional and friendly manner.
• Manage appointment scheduling, patient registration, and follow-ups.
• Handle phone calls, emails, and patient inquiries.
• Process insurance claims, verify coverage, and manage approvals/rejections.
• Ensure accurate coding and billing for patient services.
• Coordinate with doctors, nurses, and other departments for smooth clinic operations.
• Maintain patient records and confidentiality as per UAE healthcare standards.
• Manage payments, receipts, and daily cash reconciliation.

Requirements:

• Female candidates only.
• Minimum 2 years of front office or receptionist experience in a UAE clinic/hospital.
• Knowledge of insurance procedures, coding, and billing is mandatory.
• Excellent communication skills in Hindi and English (Arabic is a plus).
• Proficient in MS Office and clinic management software.
• Presentable, customer-focused, and organized.

Compensation & Benefits:

• Salary: AED 2,500 – 3,000 (depending on experience).
• Other benefits as per UAE labor law.

Candidate Profile – Front Office Executive (Female)

Education:

• Bachelor’s degree or Diploma (preferred in Administration, Healthcare, or related field).

Experience:

• Minimum 2 years’ experience in a clinic or hospital front office/reception in the UAE.
• Hands-on experience with medical insurance claims, approvals, and coding.

Skills & Competencies:

• Strong knowledge of medical insurance processes and coding.
• Proficiency in MS Office and clinic management software.
• Excellent communication skills in Hindi and English (Arabic is a plus).
• Patient handling, appointment scheduling, and customer service skills.
• Ability to multitask and work under pressure in a busy clinic environment.

Personal Attributes:

• Female, presentable, and professional demeanor.
• Strong organizational skills and attention to detail.
• Patient-focused, approachable, and reliable.

Other Requirements:

• Currently in UAE (preferred).
• Familiarity with UAE healthcare regulations and insurance practices.

Salary:
AED 2,500 to 3,000 per month inclusive of fixed allowances.

About the Company

Vega offers expert consultancy in migration, healthcare recruitment, education, logistics, and business solutions, driving global success.