Front Office Receptionist - Female

Luxuria Hotel Management

UAE

Posted
Ref: SP196-07

Job description / Role

Employment: Full Time

Specific Duties and Responsibilities:
• Ensures incoming guests are given the highest possible personal service.
• Maintains effective communication with all related departments to ensure smooth service delivery.
• Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure.
• Greets guests on their arrival ensuring they feel expected and welcome.
• Ensures the guest receives the accommodation he/she is expecting.
• Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries.
• Deals swiftly, efficiently and sensitively to guest complaints and follows through.
• Maintains awareness of guest profile through guest history.
• Using computerized Front Office systems, process accounts from check-in through to check-out, ensuring accurate posting of food and beverage and ancillary charges.
• Must be polite and courteous while answering the phone.

Requirements

• We are looking at hiring Guest Service Agents - Females (Front Desk Associates) on immediate basis.
• The candidate should have minimum 1 year of experience working at Front Desk in a hotel. Knowledge of Opera PMS is preferred but not mandatory.
• The candidate should have good command over English language.
• Please apply with detailed CV and latest photograph.

About the Company

Luxuria Hotel Management is a fully integrated pioneer hotel management company specialized in the hospitality sector and with an expanding portfolio across the Middle East and India.

LHM provides hotel owners and developers a broad spectrum of world-class management solutions catering to all market segments from luxury to budget.

LHM’s strategic expansion in the Middle East and India (soon) has been successful in unlocking a world of opportunities while creating value for its customers, stakeholders, associate companies and its employees. The portfolio is currently located in the vibrant destination of Dubai – United Arab Emirates, with a pipeline of hotels under development to grow LHM’s regional footprint further. The target is to grow by another 2 hotel properties before the last quarter of 2019 and to have portfolio of 10 hotels by the year 2022.

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Receptionist salaries in UAE

Average monthly compensation
AED 4,000

Breakdown available for industries, cities and years of experience