General Manager - Luxury

Job description / Role

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. We blend our regional expertise and intimate knowledge of luxury to offer service excellence to all of our partners and a unique and personalized experience to each of our clients for 65 years. We manage a portfolio of 300+ luxury brands and 600+ stores spread across 14 countries.

We are committed to our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Our passionate teams drive our vision forward, without whom we couldn't create incredible luxury experiences for our loyal customers. Through opportunities, development and support, we empower each and every team member to achieve their very best.

We're on an exciting journey, and we invite you to join us!

What we are looking for: General Manager Tryano/SAKS

As the General Manager of Tryano/Saks, you will report directly to our "President - Managed Companies" and drive growth of Tryano/Saks through a culture of high-performance, collaboration and total commitment to our customers.

- You will define and execute the business unit strategy, defining and cascading objectives and targets for the team.
- You will lead the store operations to ensure we offer and amazing and unique Customer experience while achieving our sales and profit target.
- You will provide coaching and mentoring to your Senior Team members on key areas including brand management, business strategy and general leadership
- You will closely collaborate with the other Managed Companies leadership team members (such as CCO, Head of People, Head of Finance, Head of E-com, etc.) to deliver the business vision and implement key strategic initiatives.
- You will Co lead with our Chief Customer Officer the initiatives to drive the brand positioning and reinforce the brand equity,
- You will collaborate with our Head of E-commerce to accelerate and strengthen our e-commerce platform and other digital tools.

As part of the Managed Companies leadership team, your role is focused on the future growth, strategy and structure of the activity. You will be a key player in driving change across not only your division but the Managed companies vertical. You will embody the winning together team mindset and drive that culture across the group.

Requirements

What you need to succeed in this role:

- Technical and applied knowledge of the luxury fashion, beauty and retail industry alongside strong marketing and business development skills
- Demonstrated ability to plan and execute comprehensive sales and marketing strategy from pre-launch preparation to full commercialization and profit realization
- A successful track record of delivering on commitments and maximizing financial returns of growth businesses through the development of a strategic vision and the execution of operating plans
- Experience of implementing and optimizing Omnichannel services within a similar retail environment
- Outstanding analytical skills, strong experience interpreting insights & drawing conclusions to inform business decision making
- Strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
- Confident team player and leader, with the ability to work at all levels of the organization to get the job done
- Willingness to continuously develop, understand industry best practices and desire to stay ahead of the curve.
- Strong leadership abilities in managing and developing a high-performance team
- Strong competitive drive and the ability to motivate the organization

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now's your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you'll have everything you need to innovate your career.

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.