Global CRM Analyst

Job description / Role

The role has a global focus and will lead all other offices by creating a CRM centre of excellence here in Dubai. You'll set out the global strategy and work to ensure it becomes reality. For a business with over 3,000 staff and 40 offices the role represents a serious challenge.

Responsibilities:
* Set the firm's global CRM strategy
* Deliver insight and reporting
* Create, implement and interpret dashboards to monitor performance
* Build a deep level of understanding of the firm's client base
* Help to automate CRM processes to reduce day to day maintenance and allow you to focus on big picture
* Ensure data integrity and legal compliance levels are maintained

Requirements

A challenging role requires a candidate with strong technical skills and a desire to leave a legacy with the organisation. As well as long standing experience with CRM systems and data you'll need to be focused, motivated and able to think strategically. The below are all mandatory requirements so please only apply if you meet each point.

Requirements
* Considerable experience of CRM in a B2B context
* Analytical mindset and used to working with quantitative and qualitative data
* Experience in reporting and building dashboards
* High level skills analysing campaign performance
* Detail oriented and accurate
* Able to take complicated technical information and translate it for non-technical stakeholders

About the Company

Carter Murray is a specialist recruitment consultancy specialising in the placement of marketing professionals into professional services firms, the financial services sector, multi-national corporations and global brands from our offices in London, Dubai and Sydney. Carter Murray is a member of The SR Group, a specialist global recruitment consultancy founded in 1987, operating in the niche markets of Taxation, Legal, HR and Marketing recruitment. From the worlds largest companies to small owner-managed businesses, we recruit at all levels for a complete cross-section of clients. Our clients include the full range of UK and international professional services firms and financial services companies. We recognise that they expect an exceptional level of service and a real knowledge of todays highly specialised market.Each of our consultants personally manages their own clients and specialises in specific areas of this key marketplace. We take the time to really understand both parties needs and provide focused and consistent advice.