Global Digital Customer Experience (Student Position)

SAP Middle East & North Africa

Dubai, UAE

Ref: KP442-1106

Job description / Role

Employment: Full Time

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

What you'll do
Reporting to the Global Digital Customer Experience Officer, the Intern will focus on supporting activities developing the Digital Operating Model across SAP. Emphasis will be placed on activities that document, communicate, and advance Digital Practice world wide and the team's ongoing transformation.

Expectations and Tasks:
- Independently conduct research to identify key information and trends in support of decision making
- Create comprehensive models / perform quantitative analysis to identify trends across various regions, industries, lines of business, and disciplines
- Support with document preparation and executive communication for content geared towards senior leadership and extended value advisory team
- Support collection and synthesis of inputs from diverse stakeholder groups to create wholistic, executive-level deliverables
- Assist with enablement programs aimed at educating various stakeholders
- Various ad hoc and administrative tasks

What you bring

Work experience : Previous internship experience required, preferably in a large organisation


- Pursuing a Bachelor/Master's Degree with focus on finance, management, strategy, consulting or combination of these
- Experience in cross-functional teams, ability to manage multiple stakeholders
- Strong analytical & modelling skills
- Ability to develop storylines, build high-quality PowerPoint presentations
- Keen eye for detail in content creation
- Excellent presentation & facilitation skills (in person & virtual)
- Problem-solver with tenacity to get the job done
- Appetite to learn & positive attitude
- Passion for technology (SAP knowledge not required)
- Full fluency in English
- Travel not expected
- GPA 3.3+

Meet your team

We Are Digital - we create memorable, seamless customer by leveraging digital modalities and innovations, automation, and digital mindset, to deliver world-class digital customer experiences through our customers' lifetime journeys with SAP

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

About the Company

Headquartered in Walldorf, Germany, SAP is the world's largest business software company with more than 51,500 employees at sales and development locations in more than 50 countries worldwide.

Our global development approach focuses on distributing development across the world in strategically important markets. A global network of SAP Labs spanning Bulgaria, Canada, China, Germany, Hungary, India, Israel, and the United States, enables SAP to operate locally, yet organize globally.

As the global technology research unit of SAP, SAP Research significantly contributes to SAP's product portfolio and extends SAP's leading position by identifying and shaping emerging IT trends through applied research and corporate venturing. SAP Research has highly skilled teams in 11 research centers worldwide.

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