Job closed
Ref: HP905-140
Job description / Role
Job Purpose:
- The role holder provides first level advice, guidance, and handling on UAE visas, immigration and pension procedures required from various Ministries and Government entities during the onboarding and outboarding of expatriate employees.
Principal Accountabbilities:
- Be well versed on required HR policies, procedures, and online government systems in order to provide advice on related and current practices and procedures at a basic level to the GRO unit and onboarding employees.
- Be knowledgeable of the UAE's Labour laws and procedures within Immigration and Ministry of Labour in order to process the required documents within agreed SLAs.
- Ensure timely completion of visa processes for employees and dependants whilst providing regular progress updates to the GRO unit and HRBPs. Address queries and complaints in a timely manner.
- Carries out minor tasks independently and complex tasks under supervision as and when required to provide professional Human Resources services in the GRO unit.
- Develops own professional expertise by on-the-job and formal training and developing networking and contacts within Immigration, MOL and GPSSA.
- Participates in regular team meetings to gain a broader awareness of departmental activities and to contribute to group discussions on potential improvements to existing procedures and systems and to resolve individual client problems.
Requirements
Qualifications:
- Higher Secondary education.
Experience:
- Effective communication skills in English and Arabic.
Skills:
- Good interpersonal and communication skills.
- Problem solving and dispute settling.
- Timely handling and tracking of files on a case by case basis.
- Good understanding of protocols and procedures to be compliant with UAE regulations and requirements
About the Company
In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.