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Group Leader, Issuing & Acquiring

Commercial Bank of Dubai (CBD)

Dubai, UAE

Ref: HP905-315

Job description / Role

Employment: Full Time

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

As Group Leader, you will be responsible for development, delivery, implementation and maintenance of Cards Issuing & Acquiring.

This role manages the Bank's payment ecosystem related to Cards issuing & acquiring (Debit, Credit, Prepaid and eDirham) and also provides secondary support to Public Sector Payments & E-Commerce business. This role handles 10+ Applications including critical applications Vision+, IST Switch, e-Dirham-Card24 and provides secondary support to Switches, Tasheel, Merchant Wallet, eCommerce Platform and ATMs

You will have management responsibility for a team of 10+ members including contract based SMEs. Delivery requires contractual and delivery management across 10+ vendors and a number of internal teams in WBG, PBG, Operations, Compliance, Risk and Security. Deals with external agencies including MOF, External auditors and Fiserv Auditors.

Main responsibilities will be as follows:

• To design, develop and implement secure business function on cards applications as per existing software development standards.
• Providing support and advice to IT Development and Support teams with regard to Cards applications as well as public sector payments applications.
• Maintain an overview of the infrastructure and users to constantly reassess the environment and rationalize them.
• To be as a reference and guide to your colleagues in the cards industry in order to mentor them.
• Maintaining relationship with business users to manage the delivery of cards projects.
• Maintain relationships with Schemes, vendors, and regulatory organizations for all cards and payments industry related matters as well as delivery.
• Ensuring uniform and cohesive monitoring applied across the relevant infrastructures.
• Review and re-engineer architecture of Cards systems, technical models
• Managing internal projects and providing reporting to the management team.
• Responsible for a delivery team with wide range of experience, expertise, and technology knowledge.
• Business oriented person who can provide and add value to service delivery lifecycle.



• Graduate in Computer Science or Similar Discipline
• Wide understanding in EFT, Fintech, and Payments.
• Fair understanding of PCI DSS, PCI PA DSS, and Secure Coding Standards.
• Experience with EMV, ISO8583, and other payment industry protocols and standards.
• 12+ years in experience in similar role
• Deep knowledge and hands-on experience with Payment systems
• Cards Acquiring, Issuing & Card management system
• Payments Gateways like MIGS, Cybersource etc.
• Public Sector Payments
• Mobile Wallets
• Tokenization, Key Management
• Loyalty Solutions
• VisionPLUS experience is essential

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.

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