Group Public Relations Officer (PRO)

Job description / Role

Job Role: Group Public Relations Officer (PRO)

Core Objective
To manage all government-related documentation and legal formalities across the group's diverse portfolio. The PRO ensures that all trade licenses, employee visas, and industry-specific permits (Municipality, Civil Defense, Health) are processed accurately and on time to avoid operational delays or fines.

Key Responsibilities

• Visa & Immigration Management: Handle the end-to-end process for employee visas (labor contracts, medicals, Emirates IDs, and residency stamping) for a large, multi-national workforce.
• License Renewals: Monitor and execute the renewal of Trade Licenses, Chamber of Commerce certificates, and lease agreements for the group of companies.

Industry-Specific Compliance:

• Foodstuff: Manage food safety permits, vehicle permits for distribution, and health certificates from the Municipality.
• Government Liaison: Build and maintain strong relationships with officials at the Ministry of Labor, Immigration, Economic Department, and specialized authorities (e.g., RTA, Municipality).
• Legal Documentation: Attest legal documents, power of attorney, and commercial contracts at the courts or notary public.
• Reporting: Maintain an organized tracking system for all expiry dates (visas, licenses, permits) and provide weekly status reports to the Group HR or Operations Manager.

Essential Skills & Knowledge

• Regulatory Expertise: Deep understanding of local Labor Laws, Immigration laws, and the specific regulations governing the food and construction industries.
• System Proficiency: Advanced knowledge of online government portals (e.g., Tasheel, Amer, e-Dirham, and Municipality portals).
• Bilingual Communication: Fluency in Arabic (written and spoken) is usually mandatory for dealing with government officials, coupled with professional English for internal reporting.
• Logistics & Planning: High level of organization to manage varying deadlines across multiple companies simultaneously.

Experience & Qualifications

• Experience: Minimum 5–8 years as a PRO, with at least 2 years in a "Group" of companies environment .
• Industry Background: Direct experience in the Construction and Food & Beverage sectors is highly preferred due to their complex permit requirements.
• License: A valid local Driver’s License and a personal vehicle are typically required for frequent travel to government offices.

Soft Skills

• Problem-Solving: The ability to navigate bureaucratic hurdles and find solutions when applications are rejected or delayed.
• Discretion: Handling sensitive company documents and employee personal data with high integrity.
• Negotiation: The tact to expedite processes and manage interactions with government representatives effectively.

About the Company

North Ocean group of companies is a leading multi-disciplined business group established in the year 2000, having its corporate office in Muscat, Sultanate Of Oman. It has grown today to become a well-known group, over 1500 employees with the business operations in Oman and U.A.E. NOE group is well known for its services and manufacturing facilities in the field of construction, realty, manufacturing, education, agriculture etc.

Today NOE group offers many branded products for consumers under one roof, like Al Zain Poultry, Winkool -UPVC windows, I Secure -Security Solutions, Timber, Hyundai-Elevators and escalators, I park- Auto parking systems, I Space- Complete home and kitchen Solutions, Synergy- Electrical products, I Decore-cast aluminum products, Eurokool-Air conditioners etc.