Job description / Role
We at Hyatt Centric are at the center of some of the most unique destinations in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well-crafted cocktail. We're a local home base, preparing our guests to explore the best our cities have to offer so they can go forth and discover!
The Guest Service Officer - Reservations handles in a friendly manner, all incoming reservation calls with efficiency and professionalism, is able to make reservations, cancellations and answer questions on rates, hotel facilities, services and special promotions. In addition, provides genuine service through actions that display self-confidence, grace and courtesy to guests and colleagues.
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
- Work flexible shifts
About the Company
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.