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Ref: QP275-2776

Job description / Role

Employment: Full Time

Position Title: Guest Service Supervisor
Employment Type: Full Time
Salary: up to 12K AED all-inclusive depending on experience and qualifications
Job Location: Abu Dhabi, UAE

About the Client:
One of the prestige investments companies in Abu Dhabi

Job Description:
• Responsible for overseeing the day-to-day operations and service quality standards delivered by the Guest Services team.
• The main point of coordination between the Guest Services areas while on duty and between the team and mall management in general
• Responsible for complaints follow up (on-time, on-quality) as well as complaints documentation in the complaints management system.
• Create the work roster and ensure it is executed as per plan
• Provide daily summary of complaints, suggestions, and compliments


• Open for any Arabic and European nationals
• 35 years old and below
• Diploma in hospitality management /Business management or related
• At least 3 years of experience in customer service, retail and/or hospitality management

How to Apply:
Send your CV in word format online.

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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