Job closed
Ref: QP966-147
Job description / Role
An exciting opportunity to showcase your catering and hospitality expertise in this newly opened Sharjah Airport in Lounge.
You will be responsible for everything you would expect in this role including problem solving 'thinking on your feet':
• Ensuring the smooth day to day running of the lounge, ensuring that a 5* service is delivered to Passengers.
• Leading, motivating, developing and directing the team to maximize efficiency in customer service.
• Creating an environment where constant improvement is actively encouraged and recognized.
• Ensuring all staff are trained to deliver a customer focused service.
• Ensuring all staff are performance managed to quality set objectives.
• Completing monthly Stock takes.
• Overseeing the ordering of all food and consumables.
• Ensuring all health and Safety and Food and safety legislation is adhered to.
• Completing Staff Rosters
Requirements
• Experience in providing high end quality in customer service and product to prestigious client(s)
• Catering experience (4 or 5 * Hotel or similar environment)
• Proven supervisory / team management experience
• Excellent communication skills.
• IT Skills.
• Flexible approach.
• Problem solving skills
• English and Arabic Speaking
About the Company
Making Travel Special is about knowing what customers want. We recognise that by serving our customers, we're also serving their customers. That's why we talk about the promises our customers make. In this way, we delight our customers and their passengers, even as we continue to challenge ourselves to become the most admired provider in the world.
We treat customers like they are our guests. And because they expect food to be good and wholesome, we maintain the highest global quality assurance standards. What's more, our teams of experienced, dedicated professionals go the extra mile to provide innovative, efficient and reliable services for every single one of them.
Over the years, we've become a global player. In the coming decades, we'll continue to transform our industry by staying true to our core values.