Guest Services Officer - Concierge

Hyatt

Abu Dhabi, UAE

Ref: RP118-1200

Job description / Role

Employment: Full Time

Summary

- Carry out reception and administration duties as required.
- Greet all guests in a welcoming and helpful manner.
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries

Requirements

Qualifications

- Good administrative skills
- Good computer skills particularly in the use of MS Office
- Previous experience as a Concierge / Guest Service is essential
- Already based in the UAE

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Concierge salaries in UAE

Average monthly compensation
AED 4,000

Breakdown available for industries, cities and years of experience