Guest Services Officer - Front Office (Ideally Chinese Speaker)

Job description / Role

Summary

You will be responsible for providing an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible for contributing to the smooth and efficient running of the Front Office operations within the Rooms Division.

Qualifications

Passionate, action-oriented, and hardworking personalities with a minimum of 1 year of work experience in hotel operations.

The ideal candidate should have a customer-focused mindset, alongside fluent communication skills in English, Chinese, German, and Russian, as well as already being located within the United Arab Emirates.

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.