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Job description / Role
On behalf of our partner client, Cassia is recruiting a Haircare Trainer for Salons and Spas for their Dubai clients.
Responsibilities
- Review the training schedule and confirm appointments to deliver training.
- Visit the clients and educate their employees about the brand, product and its use.
- Develop training materials to make sure all material delivered is consistent across the market.
- Arrange for the appointments.
- Ensure preparations are set at the required time.
- Develop reports and evaluations on the training sessions given.
- Present the items to the client and introduce the products
- Monitor the feedback from customers to measure their satisfaction with the company's products.
- Evaluate subordinate performance and undertake corrective action as needed.
- Set the brand guidelines within the assigned brand and coach and control the team on the implementation.
- Maintain all assigned training assets in effective shape at all times.
- Monitor the shelf life of products while in the field.
- Assess the caliber of the saloon staff and conduct training to elevate their standard, and knowledge on the brand.
- Conduct product knowledge training for retail and BP staff when needed (refresh training, new product information, new launches, etc)
- Tailor-made and frequently update the local training manuals needed for the training and learning process.
Requirements
Requirements
- Hands-on experience in salons / spas for professional hair treatments, coloring, styling and cutting
- Passionate about the hair care industry, have a willingness to take the brand to the next level.
- Work very closely to sales staff and support sales up-selling of products to salons.
- Exceptional customer service skills
- Own a private car & UAE driving license
- Fluency in English language
- Arabic language mother tongue
- Good persuasive and negotiation skills
- Presentable
- Ability to work within a team
- Results oriented with ability to meet deadlines and handle challenging assignments
Benefits
- Salary ranges between 12,000 and 14,000 AED depending on experience
- Standard benefits package
- Excellent leadership team
- A challenging and rewarding job
About the Company
We are NOT just a recruitment agency. We are a PEOPLE'S Company. A team of dedicated professionals who believe in the well-being of the individual.
Cassia is a boutique healthcare recruitment company, offering high-value human resources to the growing demand of the Middle East medical industry. Our unique value proposition is based on placing highly qualified, experienced and well-prepared candidates from Western Nations into the rapidly expanding Middle Eastern healthcare market.