Head Barista

Job description / Role

- Implements the set standards and follows hygiene & safety procedures
- Prepare and serve the full range of beverages sold in the unit, monitor orderliness, tidiness and maintain eye-appealing display and smooth operations
- Ensure events are communicated to the team to prepare needed items accordingly
- Respond to customer inquiries, complaints, and incidents in a positive manner and guarantee guest satisfaction
- Control the end-of-month inventory and ensure the replenishment accordingly
- Administer stock arrangement, products' expiry date and daily requisition orders from the suppliers as per the approval of the Shop Manager
- Verify the appliance of the log book notes by the Barista staff Monitor the Barista staff performance and report to the Manager all discrepancies affecting procedures, quality and/or standards
- Research, study and suggest new ideas for the beverage menu that could contribute to meeting/ exceeding the set targets

Requirements

Qualifications
- Technical Degree in Food and Beverage or Hospitality Management
- Commercial Understanding: level 3
- Attention to details: level 3
- Communication Skills: level 4
- Customer Focus: level 4
- Driving and Achieving results: level 3
- Initiative: level 4
- Teamwork: level 2

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.