Head Client Value Proposition (CVP) - Personal Banking

Standard Chartered Bank - UAE

UAE

Ref: HP048-1024

Job description / Role

Employment: Full Time

Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East. Our successful and sustainable business is built on doing tangible, long term good for our people, our customers and the communities we serve.

Job Purpose:
* Manage all aspects of the (Personal) - Segment, CVP
* Customer engagement model to deepen relationship

Key Roles and Responsibilities:
* Manage the Personal Banking CVP
* Drive the client on-boarding journey and its effectiveness
* Define and ensure robust model for top end of Personal clients with contact strategy
* Assist with the sales campaigns and tracking of acquisition performance
* Manage the tail management activity - ensure process note is followed
* Ensure all customers are tagged into the right segment
* Monthly NTB acquisition tracker for segments
* Ensure all regulatory requirements are met for segment
* Ensure that business targets are met as per financials for segments

Requirements

* University Graduate, Professional Banking & Accountancy/ MBA Finance qualified preferred.
* Minimum 5 years experience in middle management position in Banking Sector.
* Thorough knowledge of Retail banking products and exposure to Lending, CTB and WM products.
* Have a good knowledge of the Group Policy, Standards, Locals Regulations and Legislation of the prevention of money laundering.
* A positive, flexible can-do-attitude towards work and willingness to learn & achieve more
* Sound communication and presentation skills both verbal and written.
* Strong knowledge of the Retail Banking environment/ segments specifically

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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Manager HR salaries in Qatar

Average monthly compensation
QAR 11,000

Breakdown available for industries, cities and years of experience