Head - Food & Beverages

Dubai Airports

Dubai, UAE

Ref: RP729-163

Job description / Role

Employment: Full Time

Revenue. Reputation. Relationships with 1300 organisations. Our team's task is as challenging as it is complex. They develop the revenue that drives our profitability, funds future development and improves customer service. From land side lattes to gourmet delights, they make the best of every revenue stream through fresh and innovative service propositions.

What you'll deliver

- Provide leadership across a portfolio of food and beverage categories, contract management, stakeholder relationship, category alignment and development, as well as planning and execution.
- You will drive food and beverage sales, revenue and customer service standards from our portfolio through the delivery of the world's best food and beverage customer experience.
- You will plan and execute detailed service standards checks and audits to ensure excellent operational standards and delivery of best in class service is achieved.

Requirements

What you bring

- Shall be educated to Master's or Bachelor's degree level. Minimum 4 years in leadership role and 8 years within the related experience.
- Detailed understanding of global food and beverage trends.
- An understanding of the complexities and opportunities presented in the travel retail business.
- Key drivers of food and beverage business.
- Developing and delivering commercially challenging goals.
- Demonstrable success in a multi stakeholder environment.

Life at Dubai Airports

Fast-moving and fast-growing, Dubai Airports is a business that's all about delivering great airport experiences, 24 hours a day. Life here means always pushing - and being pushed - to work better and smarter. With us, you'll be encouraged to be the best you can be. You'll be part of the team that connects the world. And at every opportunity, you'll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.

About the Company

THIS IS WHERE THE FUTURE STARTS

We're going to become the best airports in the world. How? Because we deliver exceptional customer experiences through innovative and agile service propositions. We make a significant impact on our industry and the rest of the world. And we're central to Dubai's future as a global hub.

Our business is built on the brilliant ideas and unwavering dedication of our people. Together, we're shaping Dubai and truly connecting the world. For you, it means the chance to grow, challenge and innovate in a fast-paced, diverse, international environment. You'll break boundaries and deliver exceptional every day. You'll think big and act boldly. Most important, you'll create amazing airport experiences for millions of people, and reinvent them for millions more.

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