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Head Lifeguard


Dubai, UAE

Ref: RP714-4319

Job description / Role

Employment: Full Time

Manage the team of Lifeguards and the daily operations of the department. Promote a professional image and give full co-operation to all guests with a prompt, caring and helpful attitude.

Hotel Overview:

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids' Club .

Summary of Responsibilities:

- Comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
- Maintain professional confidentiality and never disclose information relating to Hotel operations.
- Ensure all lifeguarding operations comply with all legal requirements under U.A.E law and company policy.
- To comply with statutory & legal requirements for fire, health & safety and employment.
- Ensure all lifeguards report for duty on time and leave on time
- Ensure all lifeguards comply with the grooming standards of the hotel, and are clean & tidy and wearing the correct appropriate uniform and name badge.
- Provide full co-operation to all colleagues requiring assistance in a prompt and helpful manner and assist around the Hotel in response to business and guest's needs.
- Assist in creating an environment which promotes staff morale, encourages colleagues to have pride in their department and their skills and ensuring maximum efficiency.
- Critically evaluate one's own performance and consistently set high standards.
- Set up and maintain systems of information and ensure quality and safety procedures are being followed.
- Any other duties as and when requested by the Cluster Director of Security.
- Ensure all lifeguards are provided with and sign for a copy of the Risk Assessment, NOP and EAP.
- Train all lifeguards in the elements contained within the NOP and EAP.
- Train all lifeguards in the departmental SOP's.
- Ensure there is the appropriate number of lifeguards on patrol at all pools and beach at all times, in line with the NOP.
- Ensure all safety equipment, life-saving equipment and first aid equipment is checked at the beginning and end of each day.
- Prepare the weekly roster with consideration to peak periods and peak times.
- Identify and report hazards and maintenance requirements at the pool and beach areas.
- Check the swimming pools, furniture and pool and beach area on a daily basis. Make sure that it is safe, clean and fit for guests use.
- Continually patrol the areas under your supervision, ensuring smooth operation.
- Ensure that pool and beach checklists are completed and filled by the lifeguards daily.
- Ensure all lifeguards enforce the Hotel rules and regulations.
- Ensure that Lifeguards are wearing the correct uniform on duty and are groomed in line with grooming standards.
- Ensuring that all lifeguards rotate every 20 minutes.
- Ensure that breaks are managed effectively, and lifeguard cover is maintained on the pools and beach.
- Maintain and develop teamwork between the lifeguards.
- Organize rescue drills on a weekly basis.
- Register pool readings (Ch, PH, temp) 3 times per day.
- Plan and lead daily Lifeguards briefings.



- Ability to be efficient and productive in a fast-paced environment.
- Able to swim 400 meters in less the 8 minutes.
- Able to work under the sun over 45 degrees Celsius.
- Must have enthusiasm and possess excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication and listening skills.
- Must be a team player
- Must possess Lifeguard license valid in the UAE
- Must possess a valid First Aid license in the UAE

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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