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Job description / Role
• The Head of E-food Operations is responsible of managing the day-to-day execution of company’s E-Commerce Operations; which includes and not limited to dark store operation management, monitoring Picking rates, Marshalling, and Dispatch.
• He / She should keep the team motivated and drive them to increase the efficiency and work towards the organizational goals.
• Also, liaise with the store and make sure that the customers are fully satisfied with the online service in terms of on time delivery, freshness, quality and fulfillment of their order, coordinate with HO all the necessary measures and actions taken to ensure P&L is aligned with the budget.
Requirements
• Excellent team building and team leading skills in a fast-paced environment.
• Working knowledge of automated distribution and warehouse systems preferred.
• High level of problem solving skills and detailed oriented.
• Solid analytical skills, troubleshooting skills; planning and organizational skills.
• Excellent interpersonal skills, driving results in cross-functional team setting.
• Target focused (setting, tracking progress & department support as needed).
• Team/collaboration based approach to decision making.
• Operational agility and nimbleness to adapt to changing retail environment.
• Proven ability to automate processes and create efficiencies.
• Proficient computer skills – MS Office, SAP, Salesforce, advanced Excel skills.
• Excellent Communication and Interpersonal skills.
• Excellent organizational skills.
• Bachelor’s degree in E-Commerce or Business Administration.
• 5 to 8 years of professional work experience working in Logistics and Supply Chain.
• E-Commerce Fulfillment and Last Mile Experience.
• Retail experience is a plus.
About the Company
Carrefour UAE, owned by Majid Al Futtaim Retail, invests in the development of Carrefour branded products known as Carrefour private labels, with a view to redefining its stores’ product line. With growing demand from shoppers for high quality products at affordable prices, Carrefour is constantly expanding its range of Carrefour private label products that are comparable in quality with leading brands in the market and at competitive prices. Carrefour strictly adheres to its quality policies and ensures safety of the raw materials used in the production of each product that goes on its shelves. Family packs and products, that serve the needs of the UAE’s diverse nationalities, are prioritized by Carrefour in its private label selection.
Carrefour brings together the best French products since these have a high level of trust among our customers in the UAE. Given Carrefour’s strong association with France in its supply chain, products sourced from France are also transparent and traceable.