Head Of Retail and Training


Dubai, UAE

Ref: GP186-5853

Job description / Role

Employment: Full Time

Charterhouse is working with an iconic luxury beauty and fragrances brand, who is looking to hire a versatile Head of Retail and Training to join their team in the Middle East region.

Our client is looking for a proactive and results driven individual with a strong commercial focus and strategic thinking. The main purpose of this role is to meet the business objectives, drive the performance and maximize the profitability of all the assigned stores, recruit, coach and motivate the in-store teams, as well as financial planning, forecasting, managing P&L and budgeting.

The Head of Retail and Training will define and manage the training strategies for the region, prepare the training plans and deliver the training. This is a 360 hands-on regional role and travelling to other GCC countries will be required. The role will report directly to the General Manager. Being very accessible and having a team spirit is essential for this role.


To be considered for this role, you need to have passion for luxury and beauty sector and you should demonstrate minimum 8 years’ experience in Retail Management and Training.

The ideal candidate should be proactive with a dynamic personality and strong commercial focus, as well as the ability to demonstrate strategic thinking and problem-solving skills in order to drive results and overcome any given challenges easily.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.

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