Head of Sales - Property Management

Job description / Role

Head of Sales to lead and manage the Sales and Client Support teams, driving sales conversions, optimizing the property onboarding process, and ensuring smooth client interactions.

This role requires strong leadership, sales strategy execution, and property management expertise to achieve growth targets and enhance customer satisfaction.


Client Details

Established and expanding Property Management company.

Description

Sales Department:

* Managing a team of Sales Associates.
* Check all forecast sales figures done by the Pricing Analyst.
* Manages and checks the progress of all on-boarded properties to ensure they hit their milestones and are on
* track according to the project targets.
* Provide general information on our services.
* Check every contract before the client signs and handover the keys.
* Ensure projects are completed within the specified timeframes and provide real-time data.
* Writes and implements policy and procedure manuals for the department Builds structure, process, and
* management to ensure a smooth and timely onboarding for each property.
* Acts as an integral part of our bigger sales signing projects due to the growing success.
* Guide the team in preparing booking contracts for long stays and understands and manage the process for
* calculating long stays. Ensure the team accurately logs, files, and stores all contracts for the department relating
* to any owned property.

Client Support Department:

* Overseeing the team on how they manage the needs and requirements of our owners via email and telephone.
* Monitor how they respond to queries and requests for monthly statements/earnings.
* Overlook how they manage owner booking queries and manage expectations.
* See how the team coordinates with other departments to ensure essential maintenance is up to date for owner
* properties.
* Guide the team with reminders for bill payments/service charges/renewals/cancellations Provide advice and
* real-time information on owner listings/bookings.
* Monitor how the team replies to reviews on owner listings. Handover of properties back to owners.

Job Offer

Competitive package and the opportunity to be instrumental in companies growth

* 10-15 years of relevant sales experience.
* Possess extensive knowledge of sales principles and practices, and an ability to coach others on them.
* Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions,
* recommendations, and drive actions.
* Proven ability to influence cross-functional teams.
* Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention
* to detail, and ability to multitask.
* Strong leadership and team building skills.
* Relevant experience in property management.

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.