Head of Strategy and Operations

Job description / Role

About the job

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers, and designers.

The Head of Strategy & Operations reports directly to the Head of Middle East.

About the role

Coordinate with the respective functional leaders of Finance, T&C, Engineering, and Strategy in the region.

Manage internal and external reporting of financials, including cost tracking, budget evolution, regulatory reporting, and performance metrics.

Manage payments (payroll, lease, etc.) and third party providers.

Build budget and financial goals for the office.

Support onboarding, offboarding, and talent engagement activities in partnership with T&C.

Be the point of contact for implementing global and regional HR initiatives at the local level.

Ensure alignment between office operations and T&C policies and procedures.

Represent the function in relevant governance and operational forums in coordination with the regional T&C team.

Lead the evolution and refinement of the business case for the regional office, including ambition calibration and go-to-market strategy development.

Act as chief of staff for the office: define governance, prepare governance materials, and support senior management presentations.

Oversee special strategic projects across business lines and geographies as needed.

Own and lead the regulatory license evolution process, coordinating with internal and external stakeholders.

Coordinate marketing and communication efforts with marketing teams globallyu2014both externally (towards clients) and internally (across the organization).

Requirements

Previous experience in similar roles with a strategy background.

Hands-on approach and action oriented.

English and Spanish fluency. Arabic is a nice to have.

Skills

• Customer targeting
• Empathy
• Ethics
• Innovation
• Proactive thinking