Head - Solution Hub

Dubai Airports

Dubai, UAE

Ref: RP729-208

Job description / Role



Head- Solution Hub

Every organization depends on its people and their passion. They're the ones who look for new ways to innovate, delight and excite everybody they work with and for. And here, they're empowered and valued for doing that. It could be your task to find, develop and retain the people who go beyond exceptional every day.

What you'll deliver
- You'll design and deliver the strategy of all HR Data Management and employee services for the organisation
- You'll lead all new technology implementations and process improvements within the hub, ensuring a streamlined approach and a quick turnaround of HR activities
- You'll monitor and report on service delivery KPI's and SLA's through real time dash boarding in conjunction with key stakeholders and other HR functions
- You'll continually work to improve HR processes and service delivery opportunities throughout the Solution Hub and wider HR


What you bring
- You'll be educated to a Degree Level in a relevant field
- You'll have a at least 10 years' experience in HR Operations, with at least 5 years in a Senior Management role within HR
- Subject Matter Expertise in HR Technology Optimization
- Expertise of best customer service practices and HR process improvement

Life at Dubai Airports
Fast-moving and fast-growing, Dubai Airports is a business that's all about delivering great airport experiences, 24 hours a day. Life here means always pushing - and being pushed - to work better and smarter. With us, you'll be encouraged to be the best you can be. You'll be part of the team that connects the world. And at every opportunity, you'll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai

About the Company


We're going to become the best airports in the world. How? Because we deliver exceptional customer experiences through innovative and agile service propositions. We make a significant impact on our industry and the rest of the world. And we're central to Dubai's future as a global hub.

Our business is built on the brilliant ideas and unwavering dedication of our people. Together, we're shaping Dubai and truly connecting the world. For you, it means the chance to grow, challenge and innovate in a fast-paced, diverse, international environment. You'll break boundaries and deliver exceptional every day. You'll think big and act boldly. Most important, you'll create amazing airport experiences for millions of people, and reinvent them for millions more.

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