Head Waiter

Luxury Jobs

Dubai, UAE

Ref: SP382-23

Job description / Role

Employment: Full Time

• To ensure that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager.
• To be fully conversant with every dish served in the Restaurant and to provide explanations as requested.
• To communicate with other Restaurant staff and departments.
• To assist the Restaurant Manager and their Assistants in keeping the morale of the Team up through social and educational events.
• To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
• To assist with mise en place through distribution of tasks and to ensure the monitoring and completion of tasks is done properly and in time allocated.
• To take responsibility for service in the area of the Restaurant under your responsibility during your shift.
• To assist the Restaurant Manager and their Assistants in the preparation and presentation of training programmes, briefings and SOP’s.
• To report, monitor or handle small disciplinary matters.
• To be competent in advising guests with food allergies or dietaries by liaising with the kitchen and bar teams and ensuring the order is processed correctly.
• To also ensure this is communicated to all relevant staff and departments and guest profile is updated with the relevant information.
• To be aware and promote all services offered in the Hotel.
• To ensure that all guest wishes are met so far as is reasonably possible.
• To ensure that all staff call guests by their correct name and title.
• To assist with the Restaurant administration as allocated at twice monthly Management meetings.
• To welcome, sit and take food orders from guests in the Lounge or Restaurant.
• To ensure that service is at all times performed in a professional manner following standards set.
• To ensure that the billing procedure is thorough, correct and signed at completion of each meal.
• To collate information and feedback while attending all staff briefings before each service.
• To obtain feedback from guests and to use this to improve service and to pass on such to the
• Restaurant Manager and his Assistants.


• To ensure overall responsibility of the running of your station, private function or room service.
• To assist in preparation, presentation and recording of trainings sessions.
• To maintain good communication between Kitchen/Restaurant and other departments on a daily basis re specials, shortages and special dietary requirements.
• To ensure that the Restaurant and Room Service areas are maintained to a high standard of cleanliness.
• To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Restaurant Manager or his Assistants.
• To be fully aware of the Hotel’s Fire Safety Procedures and Health & Safety regulations

About the Company

Enjoy the best hiring and speed combined together.

Apply Now*
*Open for Premium members only
Candidates who applied for this job also applied for:
Outlet Supervisor
RTC-1 Employment Services
Dubai 27 Oct
Senior Waiter / Waitress
UAE 3 Nov
Restaurant Supervisor
RTC-1 Employment Services
Dubai 17 Nov
Coffee Shop Supervisor/Manager
RTC-1 Employment Services
Dubai 14 Oct
RTC-1 Employment Services
Dubai 21 Oct
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month