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Job description / Role
NTS Group are exclusively working with one of the leading global players within the biotech space to recruit an exciting opportunity for a Regional Health Solutions Partner, Oncology covering the Gulf markets. Reporting to the Category Lead, this position is a non-quota commercial role, focused on providing educational & scientific content and supporting HCPs. The purpose of this role is to improve the impact of the companies medicines and vaccines on patients and society. The HSP role will help to create a better customer experience that results in the company being seen as a reliable partner in helping solve the health care challenges the HCPs patients face.
Key Responsibilities
- Drive deeper engagement on educational & scientific content.
- Streamline customer interface by acting as single POC for proactive & seamless (compliant) connection to companies SMEs and resources.
- Responsible for on boarding customers to new operating model platforms (e.g., Digital Engagement Portal).
- Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection.
- Support attainment of improved patient outcomes through physician and patient education and services enabled by deep scientific expertise.
- Actively engage in creating awareness and shaping patient access initiatives (Commercial only) and help accelerate patient access through awareness and education addressing external bureaucracy.
HSP/Therapeutic Area (TA) responsibilities include:
- Focus on providing educational & scientific content to support HCPs to improve the impact of our medicines on patients and society while also creating a better customer experience.
- Responsible for partnering with HCPs & KOLs / organizations multidisciplinary teams design and implement digital solutions and to ensure best experience of companies products.
- Partner with marketing team to provide content and dissemination of information to relevant HCPs Key Performance Indicators.
Key Focus Areas:
- Proactive to KOLs and reactive to both KOLs and specialists.
- Utilizing digital platforms to maximize the HCP reach.
- Drive deeper engagement on educational & scientific content.
- Knowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection.
- Better physician knowledge of our data in the context of improving patient impact and experience.
- Partnership with multidisciplinary external stakeholders (account executives/ BT/ admins/nursing/ clinical ph./policy makers/etc.) to enhance the impact of our medicines.
Requirements
Education, Experience & Skills Required
- Bachelor’s degree in Sciences.
- Minimum of 5-7 years experience in commercial functions like Sales, H&V, Medical, Marketing with a successful performance track record.
- Experience building partnerships or programs is a plus.
- Broad knowledge and experience of Healthcare and Pharmaceutical environment.
- Knowledge of local laws and regulations related to the Pharmaceutical industry is an advantage.
- MUST be Computer literate: Excel spreadsheets, PowerPoint, Word.
- Proficient in written and spoken English, Arabic is an advantage.
About the Company
NTS Group is a leading specialist recruitment firm and experts at recruiting skilled, qualified and professional people in the Middle East.
Our promise is simple. To provide our clients and candidates an expert, professional and bespoke service whilst maintaining the highest levels of integrity and honesty.
NTS Group specialise within contingency, retained and search based recruitment campaigns across the following sectors;
Finance & Accountancy Professional Office Support Sales & Marketing Operations
To our clients, we understand people are your biggest asset and the future of your business. This is why we focus on understanding not only your technical requirements, but your culture, values and vision in order to find the right people for your business first time.
To our candidates, we believe in honesty, integrity and supporting you throughout the entire process. We listen to what you want and proactively go to market to assist you in finding your dream job.