Job closed
Ref: HP647-3213
Job description / Role
Our client is seeking a dynamic and experienced Holiday Manager to oversee their holiday and tour operations in the UAE. The ideal candidate will have a strong understanding of the travel industry, excellent organizational skills, and a passion for creating unforgettable travel experiences.
Duties and responsibilities:
- Promoting and selling Holidays & Travel products, handling leisure-related tasks to ensure company profitability and achieving targets
- Lead a team of travel consultants, providing training and support to foster a culture of excellence and innovation.
- Ensure compliance with travel regulations and safety protocols, maintaining high standards of service and customer care.
- Develop partnerships with tourism boards and local attractions to enhance package appeal and value.
- Analyze sales data and performance metrics to inform future strategies and optimize holiday offerings.
- Manage client communications effectively, providing timely updates and addressing concerns to enhance customer satisfaction.
- Coordinate with marketing teams to promote holiday packages through compelling campaigns and outreach strategies.
- Oversee all logistical aspects of holiday planning, from itinerary creation to on-ground support, ensuring seamless execution.
- Monitor holiday trends and customer feedback to continuously improve offerings and introduce innovative travel experiences.
- Negotiate contracts with hotels, airlines, and local vendors to secure the best rates and services for clients, leveraging industry connections.
- Design and curate personalized holiday packages that cater to diverse client preferences and budgets, ensuring exceptional experiences.
- Develop Marketing Strategies to Promote & sell all products & services.
.
Supervisory Responsibilities
- Assisting Travel Consultant on Holidays package.
- Seek management assistance and guidance by reporting any issues.
Requirements:
- Bachelor's degree in Tourism Management, Business Administration, or a related field, with a strong academic record.
- Strong organizational skills with attention to detail, ensuring all aspects of holiday planning are executed flawlessly.
- Creative problem-solving abilities, allowing for quick adaptation to changes and unexpected challenges.
- Exceptional interpersonal skills, with the ability to build relationships and resolve issues effectively.
- Strong analytical skills with the ability to interpret market trends and customer preferences for strategic planning.
- Bilingual proficiency in English and another language preferred, enhancing communication with diverse clients.
- 10 years of experience in manager role -travel management, sales, or related roles, showcasing a proven track record of success.
- Industry certifications such as IATA, or similar, indicate a commitment to professional development and expertise.
- Experience in managing complex travel itineraries and vendor relationships, with a strong focus on customer satisfaction
- Computer literate in MS Office & Windows
About the Company
We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.
ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.
ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.
Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:
- IT & Telecommunications
- Engineering & Construction, Oil & Gas
- Banking, Finance & Legal
- Sales & Business Development
- Marketing, Public Relations & Communications
- Human Resources & Training
- Customer & Support Services (Secretarial and Administrative)
- Operational, Supply Chain & Logistics
- Executive Recruitment
- Emiratization Solutions
- Recruitment Program Outsourcing Solutions
- Managed Service Provider Solutions
- Talent Based Outsourcing Solutions
- Outsourced Staffing Solutions
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