Hospitality Manager

Job description / Role

On behalf of our aviation client in Dubai, we are recruiting a Hospitality Manager.

Essentially, Hospitality Managers run the day-to-day operations of FBO, including overseeing personnel, ensuring that the facilities are properly maintained, taking steps to ensure customer satisfaction and overseeing the upkeep of administrative and financial records.

RESPONSIBILITIES:
- Planning work schedules for individuals and teams.
- Meeting and greeting customers.
- Investigate customer complaints and deal with the legal and financial aspects of the business.
- Coordinate front-office activities, keep track of budgets and interview, hire staff.
- Monitor overall customer comfort and dealing with customer complaints and comments.
- Addressing problems and troubleshooting.
- Ensuring events and conferences run smoothly.
- Supervising maintenance, supplies, renovations and furnishings.
- Dealing with contractors and suppliers.
- Ensuring security is effective.
- Carrying out inspections of property and services;
- Is responsible for developing the business continuity plan.
- Responsible for the development and maintenance of the SOP’s relating to all functions and activities in the department/FBO.

Requirements

- Bachelor’s Degree from an accredited college.
- You must have experience as a Front Office Manager from the Hotel industry
- Minimum 5-7 years of experience in related field and industry experience is essential
- In addition to knowledge of the business, hospitality managers must have strong leadership, communication and problem-solving skills in order to effectively perform their day-to-day duties and serve as a resource to other staff members.
- Customer service skills are essential.

Our client prefers applicants who are currently living in the UAE.

About the Company

Limitless Consulting LLC provide recruitment solutions on a global level to the aviation/aerospace, automotive and motorsport industries, providing our clients and candidates an unrivalled level of service. Our owners\\' background in aviation, recruitment, sales and business management, there is no position within a company that Limitless Consulting can\\'t work on and due to our worldwide network, we can source talent & jobs as local or as international as you need. Our team have the ability to work on all positions in the following departments: Administration, Ground Staff, HR, Finance, Commercial, IT, Engineering, Senior Management and Flight Crew (Pilots & Cabin Crew). Limitless Consulting also offer aircraft sales & leasing solutions through our business partners.