Hospitality Services Manager

Kershaw Leonard

Dubai, UAE

Ref: KP792-786

Job description / Role

Employment: Full Time

Our client has established a new company aimed at facilitating tourism and travel, primarily for wealthy individuals and companies, from Israel to the UAE. To manage this company they are looking for an individual who has worked in the UAE hospitality, tourism and travel industry for at least 10 years and has a large portfolio of connections.

Typically, the Manager will be responsible for, but not by any means limited to, the following types of activity:
* establishing favourable rates and exceptional relationships with major hotels
* setting up a superior meet and greet service
* favourable car hire rates and terms of business
* strong influence with airlines to guarantee special service to their guests
* deals with upscale events and activities companies to offer tailor made solutions if needed
* discounts at all major attractions

Additionally they will be required to manage the business and help grow the team in order to offer only the very best of services to the clients.


* Must have at least 10 years experience working in the hotel, hospitality travel and tourism industry here in the UAE
* Must be able to demonstrate their extensive portfolio of contacts and connections in the region
* Experience of the Israeli market would be highly regarded but is not necessary
* Total dedication to customer service is mandatory

This is a fantastic opportunity to demonstrate your commitment to customer service but also to further your career as this position will be the manager of the whole business as it grows.

About the Company


Who we are:

Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today.

Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates.

Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill.

What we do:

Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the client’s team, to assist wherever is needed to improve performance and leadership skills

Why Us:

The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.

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